| Author(s) | Emad Mohamed Awad Abu Khurmah and Hashim Jamil Mohamed Hamad |
| Affiliation | Ministry of Interior, Doha, Qatar, Jordanian National Electricity Company |
| Title | Sources of Functional Sstress A Field Study to Opinions of Employees Working in Jordanian National Electricity Company |
| Source | Journal of King Saud University. Administrative Sciences. Volume 13, No 2. (2001/1421) |
| Abstract | This study aimed to know opinions of employees at jordanian national electricity company-Northern region district towards main functional stress sources that they face & affect their performanc e, & how they are affected by variables of: gender, age , social status , education qualifications, job, experience, shift , & salary. the sample consisted of (90) employees at al aghwar distribution department in jordan. after analyzing data via (spss/pc); it was found that the level of stress on employees was moderate with a mean (2.88). and also appeared no statistical differences between sources of stress referred to age , social status , & salary. except " responsibility towards others“ within salary range jd (301-450). Also it was found that employees having the least education were suffering stress because of “ role vagueness” & “ qualitative role load. Also it was found that managers & heads of divisions were sufffering stress resulted from“ role conflict“ & “responsibility towards others“. also it appeared that employees of supportive works suffered stress because of “role vagueness”. and those with experience (6-10) years suffered “qualitative role load“ more than others. Hence it appeared that lack of delegated authority , work within contradictory polices, lack of opportunity for progress , employee feeling of steady position , & routine work are the main reasons causing stress. also the study showed statistical positive relationships among sources of stress. and it showed order of sources of stress as follows: professional progress,“ responsibility towards others“, “Organization“, quantitative role load, Role conflict, qualitative role load, & Role vagueness respectively. finally the study presented some recommendations to increase employees awareness of stress , its reasons , & how to face & alleviate it. |
